Privacy Policy

Privacy Policy

About our privacy policy

Bus Management Services BV cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the BrochetterieJolie.nl website. The effective date for the validity of these conditions is 23/01/2024, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have in relation to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it, what security techniques we use and for whom the data is transparent.

Web Store Software

YouwWeb

Our web store is developed with software from JouwWeb. Personal data that you make available to us for the purpose of our services will be shared with this party. JouwWeb has access to your data to provide us with (technical) support, they will never use your data for any other purpose. JouwWeb is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. JouwWeb uses cookies to collect technical information relating to your use of the software, no personal data is collected and/or stored. JouwWeb reserves the right to share collected data within its own group in order to further improve services.

Gmail

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie

We use Mollie's platform to handle (part of) the payments in our web store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie will keep your data no longer than allowed under the legal time limits.

Shipping and Logistics

PostNL

If you place an order with us, it is our duty to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Billing and accounting

We use the services of an external administrator to keep our records and accounts. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. The administration is obliged to maintain secrecy and will treat your data confidentially. The administration] does not use your personal data for purposes other than those described above.

Purpose of data processing

General purpose of processing

We use your data for the sole purpose of our service. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all held to secrecy under the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.

Cooperation for tax and criminal investigations

In such cases, Bus Management Services BV may, on the basis of a legal obligation, be held to share your data in connection with tax or criminal investigation by the government. In such a case, we are forced to share your data, but within the scope of the law we will oppose it.

Debut Periods

We will keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. This also means that we will not keep your data for more than two years from the last moment of contact or transaction, unless there is a legal justification for this. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Under the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to complain to the Personal Data Authority if you suspect that we are using your personal data in a wrong way.

Incagere

You always have the right to view the data that we (have) processed and which relate to your person or are traceable for this purpose. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with an overview of the processors that contain this data, according to the category under which we have stored it, at the e-mail address known to us.

Rectification Law

You always have the right to have the data that we (have) processed and which relate to your person or are traceable to do so. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we (have) process that relate to or are traceable to your person. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you remove the restriction.

Right to transferability

You always have the right to have the data that we (have) processed and which relate to your person or are traceable to do so by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure connection of data files can then no longer be guaranteed.

Right of objection and other rights

In such cases, you have the right to object to the processing of your personal data by or on behalf of Bus Management Services BV. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our privacy contact person.

Cookies

Third Party Cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes in the Privacy Policy

We retain the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected in relation to you, we will inform you by e-mail.

Contact Information

Contact person for privacy matters

R. Bus, info@brochetteriejolie.nl